校园技术

The Office of 信息技术

The 信息技术 Office provides support and service to faculty, staff, and students. 

IT maintains the integrity of the campus network by providing setup, 故障排除, maintenance of student computer labs, and general network and desktop support.

The service desk can help with network password problems and many other tasks related to everyday computer use.

提交服务票证 网络策略

需要帮助?


SAU访问管理器 (密码支持)

服务台
563-333-6368
ITsupport@分.edu
提交服务单


计算机实验室

All labs are accessible to students, faculty, and staff.

•实验室
Lower Cosgrove; open 24/7

图书馆实验室
1、3楼; Click here to see 图书馆 hours

教室里的实验室
Availability depends on class schedules each semester

galaxy银河娱乐场app展厅313A, 413C
科斯格罗夫大厅24号
高尔文139 (Mac)
海因斯001和003
健康科学113
McMullen 101, 144, and 245
Center for Communication and Social Development, 114

打印机

Main Campus Labs with 打印机
科斯格罗夫24小时(B&W和颜色)
海斯100
图书馆 1st Floor, Front (B&W和颜色) and Back (B&W)
图书馆三楼
图书馆下层
McMullen 101

Center for Health Sciences Education
一楼大堂
一楼酒廊
二楼工作室

Center for Communication and Social Development
114房间

学生宿舍
贝克特尔大厅
戴维斯大厅
富兰克林厅
Hagen-Tiedemann (The Link)
麦卡锡大厅
北大厅
Rohlman大厅

校园其他景点
galaxy银河娱乐场app大厅:

  • 1st Floor Copy Room (Beehive Balcony)
  • 2楼复印室
  • 三楼
  • 4楼

高尔文美术大厅

Hayes Hall, Rooms 213 and 229

Lewis Hall, 2nd and 3rd floors

Rogalski Center Ground Floor

分WebPrint

Students will use WebPrint to send their print jobs to a printer and then Print Release to release the job at the designated printer.

For complete instructions, visit the IT Portal page on printing.

密码重置方法

The IT Department uses a password management system.

This password manager can link your email and network IDs, 文本警报, and resets – all available without calling the IT department. It is also available via mobile: iOS -搜寻 访问管理器 by 登录 箱; 安卓 -搜寻 Nervepoint 访问管理器.

If you need help remembering passwords, there are several free and secure password management apps such as Keypass, Dashlane, or LastPass; your browser may also have a secure password management feature.

Click below for directions to set up your profile and/or reset your password.

Instructions to Create a Password Management Account

Before resetting your password, users will need to create a password manager account. If you are attempting to reset your password because your current password expired, and you do not have your account setup, please call the Help Desk at 563-333-6368 for assistance.

  1. http://am..edu (Accessing via a desktop or laptop computer works best for account creation)
  2. 选择“我的帐户”." Enter your SAU ID and password. If you do not know or cannot use your current password, please call the Help Desk.
  3. Enter your phone number and security questions. The questions will help you log in if you need to reset your password in the future.
    • If you do not want to provide a phone number for personal reasons, you can click cancel. 如果你点击取消, it will skip through the phone number and questions portion and take you to the dashboard. However, we do suggest providing a phone number for security purposes.
  4. 选择完成. You will see a progress window.
  5. 好工作! Your 访问管理器 account has been set up.

To change your password while logged in:

It will have you create your account before you are able to change your password.

  1. http://am..edu
  2. 选择“我的帐户”" and enter your SAU ID and current password.
  3. Select the tab called "Change Password"
  4. Type your old password and then choose a new password.
  5. 选择“更改." You will see a progress window.
  6. 好工作! You've changed your password.
Instructions to Reset or Change Your Password

All users will need to create a password manager account before resetting your password. If you have not, follow the instructions about creating your password management account. If you are not able to complete the instructions or do not have a password to use, please call the Help Desk.

If you forgot your password:

  1. http://am..edu
  2. Choose "Forgot My Password" and enter your SAU ID
  3. Answer the security questions.
  4. Enter the one-time password that was sent to the phone number you provided (If you have not provided a phone number previously, this should be sent to your email address).
  5. 选择新密码.
  6. 都做完了!

If you want to reset your password:

  1. http://am..edu
  2. 选择“我的帐户”" and enter your SAU ID and current password.
  3. Select the tab called "Change Password."
  4. Type your old password and then choose a new password.
  5. 选择“更改" - you will see a progress window.
  6. 好工作! You've reset your password.
IT人员

克里斯·班菲尔德主任

凯尔·罗斯,助理处长

肖恩·考克斯, Lead Systems Administrator

约拿Eckhoff, Application Support Specialist

卡洛斯·加尔萨, Network Systems Administrator

丹尼尔Haugen, System Administrator/Ellucian Database Manager/Ellucian Team Lead

马丁·亨宁, Senior Programmer Analyst

乔纳森•摩尔, Assistant Network Systems Administrator

乔·施罗德, Assistant Network Systems Administrator

帕特里克Wiatt, Instructional Technology Specialist

China Vogel, User Services Support

朱莉Dobek, Servicedesk Supervisor/Office Support

珍妮特Allison-Glaser, IT Procurement and Project Manager

To be filled soon, User Services Support

To be filled soon, Helpdesk

联系


克里斯·班菲尔德, Director

信息技术
低层图书馆
518 W. 蝗虫圣.
达文波特,IA 52803
563-333-6368
563-333-6125传真
ITDirector@分.edu

那么,接下来呢?

Are you ready to take the next step? Click on the visit button below to learn more about our virtual and in-person visit options.